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Building skills which produce effective two way communication through awareness and respect.
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Recognising the importance of customers and developing the skills for providing excellent service.
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Building a customer focus into all personnel and functional areas within an organisation.
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Developing the skills which enable sales people to improve results through positive influence
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Developing the skills required to communicate effectively and efficiently – enhancing relationships
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Building skills for developing business and leading work teams to new levels of excellence.
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Building the skills required to implement and co-ordinate marketing activities across a company.
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Providing tools required to negociate successfully, producing win-win results in all negotiations.
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Using Microsoft PowerPoint to develop and present successful presentations
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Providing understanding of how to develop and deliver presentations which have lasting impact.
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Building knowledge and skills to deliver sales presentations with maximum effectiveness
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Providing a comprehensive understanding of successful communication and sales techniques to apply throughout the selling process.
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Developing the skills required to create successful supplier - distributor relationships to build turnover and profits.
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Providing the skills necessary to ensure personnel with customer contact maximise any sales opportunities.
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Increasing the efficiency of teams through understanding roles and contributions to enhance working together.
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Building skills for effective telephone communication to create profitable business.
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Building knowledge of how people learn, and developing and delivering training which changes behaviour.
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